VoIP vs SIP Trunking Comparison: What’s the Difference?

Businesses, of almost every size, over the globe rely heavily on the voice communication solutions. Be it connectivity with clients, vendors, partners, staff or any other involved party, telephonic conversations are usually the most preferred medium. Being instant and widely popular even among masses adds to it advantages. From the traditional phone connectivity, businesses started […]

Find Me/Follow Me Feature: Be Always Available

If you are familiar with VoIP technology and the call center environment, then you must have surely heard or even used the ‘Find Me/Follow Me’ feature. This feature enables agents to never miss important incoming calls as it helps create a sequential system where customers can reach the agents wherever they are. Let’s delve deeper […]

5 Trends for Business Communications in 2017

Communication as we all know it is an integral part of just about everything in our lives, including business and commerce. In the corporate world, an effective and smooth channel of communication is absolutely vital for successful business operations. It ensures a steady and coherent flow of valuable information between various stakeholders, employees, departments, partners, […]

10 Technology Trends To Look Out For In 2017

Technology has been growing both is scale and scope, influencing not only our individual lifestyles but the entire global commerce and business industry. With that being said, don’t expect that the rapid growth of technology is going to slow down anytime soon. According to the American research and advisory firm, Gartner, here are 10 interesting […]