Entries by Kirti Khanna

How an Intelligent IVR Brings Prospects to Your Business

The beginning of IVRs (Interactive voice response) started with the idea of a self-help tool using which the callers could find a solution on their own. Today, IVR is one of the best tools that is helping the customers by providing customer service, effortlessly, without any human intervention. But the important factor with the hosted […]

How Using Toll Free Numbers Can Win a Customer

Communication is considered to be one of the best attributes of human evolution. Businesses are aware of this fact and have long been leveraging the power of communication to complement their operations and strategies. With the help of a dynamic and robust customer engagement system, businesses can easily create and maintain a loyal customer base, […]

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Why Hosted PBX is Necessary For Your Business?

The success of every business depends on the communication and coordination that happens among the employees and with the customers. Good business communication and business success go hand in hand. So the simplest way of making a business success strategy is to pick a technology that stands relevant for the coming future with its user-friendly, […]

Why Cloud Telephony is the Best Way to Power Growing Business

Growing businesses face a lot of challenges from upscaling to resource management in the course to reap growing profits. They have to spend a considerable amount of time to ensure that their customer support infrastructure is optimized to perfection. This would ensure a better quality of customer support. This dependency of the customer support quality […]

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How To Choose Your Business Phone Number

Businesses of all sorts and sizes need to have a business phone number to help their customers get in touch with them easily. Having the right number for your business is considered to somewhat influence potential customers to call in, whereas, having a wrong business phone number can have a detrimental effect on your business […]