The Various Costs Involved in IP Telephony

For businesses, the decision to upgrade their existing communication system involves more than just the usual financial tidbits. Implementing an IP telephony frees up a substantial amount of IT resources and allows businesses to enjoy numerous business advantages. It enables businesses to go beyond cost savings and focus more time and resources to improve business […]

Why Hosted PBX is Necessary For Your Business?

The success of every business depends on the communication and coordination that happens among the employees and with the customers. Good business communication and business success go hand in hand. So the simplest way of making a business success strategy is to pick a technology that stands relevant for the coming future with its user-friendly, […]

On-Premises & The Cloud: Difference in Staff Investments & Requirements

Internal resources are usually the largest investment for organizations and industries, followed by staff training. Furthermore, this investment increases drastically, when businesses and organizations decide to hire experienced and talented employees (staff) or invest in advanced training collaterals. This statement is, however, true only for on-premises systems, because unlike such businesses, cloud hosted businesses usually […]

Call Hunting – All You Need to Know

Call hunting, which is also known as ‘Line Hunting’ or ‘Call Routing’ is a tried and tested calling strategy in which a call is connected to multiple telephones, one after the another, sequentially until it is answered by an operator or transferred to voicemail. Basically, for every incoming call, it will connect to multiple operators, […]