Five Hidden Costs of On-Premise PBX Systems

The major and the apparent expenditure involved in traditional on premise business phone systems are the hardware – the things one can touch and see, which are the PBX hardware and the phone connected to it. On an average, a conventional PBX system usually costs somewhere around $1000 per employee, which makes it stand out […]

VoIP and the Growth of Workplace Mobility

Improving workplace productivity is a guaranteed way to increase business revenue and there are lots of ways to achieve that. Implementing and utilizing cloud hosted VoIP technologies is a sure-fire way to promote workplace mobility, which further helps to improve productivity and performance. Promoting workplace mobility not only helps businesses to enhance communication, both internal […]

5 Benefits of Cloud Hosted Predictive Dialers

Predictive dialers are intelligent outbound call processing and management systems, created for the sole purpose of simplifying callings tasks for agents and representatives. It uses a complex computer algorithm, which is based on even more complex probabilistic and statistical patterns, to make outgoing calls to numbers fed into the database and then assigning them to […]

What is VoIP and What Is It Used For?

VoIP is an acronym for Voice over Internet Protocol. It is a set of instructions and rules that control the transfer of voice messages in real-time over the internet connection between two or more parties. This technology delivers a phone call like experience without using the traditional telephonic methods. It does not necessarily require traditional […]

Top 6 Ways VoIP Can Help Accounting Firms

VoIP or Voice over Internet Protocol is a modern telecommunication method which has seen widespread adoption and popularity in businesses and organizations all over the world. It has been especially popular in the call center industry and is now being implemented in other industries as well.   For accounting firms, exceptional communication is a necessity […]