VoIP vs SIP Trunking Comparison: What’s the Difference?

Businesses, of almost every size, over the globe rely heavily on the voice communication solutions. Be it connectivity with clients, vendors, partners, staff or any other involved party, telephonic conversations are usually the most preferred medium. Being instant and widely popular even among masses adds to it advantages. From the traditional phone connectivity, businesses started […]

Find Me/Follow Me Feature: Be Always Available

If you are familiar with VoIP technology and the call center environment, then you must have surely heard or even used the ‘Find Me/Follow Me’ feature. This feature enables agents to never miss important incoming calls as it helps create a sequential system where customers can reach the agents wherever they are. Let’s delve deeper […]

How Your Travel Business Can Save Money Using Virtual PBX System

Like several other business industries, travel has its peculiar dependencies on the communication system. Even if the business is a smaller one, a connectivity with client, referral agent, host agency, etc. is a necessity. This necessity grows extensively for large-sized business firms. With the changing technologies shaping the communication for better, travel business also has […]

Top 5 VoIP Security Risks and Their Controls

Businesses often ponder on the reliability and overall quality of VoIP telephony system. This is a major concern which leads such businesses to consider the dangers of data security risks. In spite of the few controversial security breaches in the past, VoIP technology has advanced and transformed into a more robust business tool. Nowadays, Cloud-hosted […]