Toll Free Numbers Making Traveling Easier

Toll free numbers are an absolute necessity for business nowadays and especially for the travel industry. Almost all airline companies, hotel chains, travel, and cruise agencies advertise their services with a toll-free number to make it easier for their customers to get in touch with them. In the travel industry, it is a great way […]

VoIP vs SIP Trunking Comparison: What’s the Difference?

Businesses, of almost every size, over the globe rely heavily on the voice communication solutions. Be it connectivity with clients, vendors, partners, staff or any other involved party, telephonic conversations are usually the most preferred medium. Being instant and widely popular even among masses adds to it advantages. From the traditional phone connectivity, businesses started […]

Find Me/Follow Me Feature: Be Always Available

If you are familiar with VoIP technology and the call center environment, then you must have surely heard or even used the ‘Find Me/Follow Me’ feature. This feature enables agents to never miss important incoming calls as it helps create a sequential system where customers can reach the agents wherever they are. Let’s delve deeper […]