Why Hosted PBX is Necessary For Your Business?

The success of every business depends on the communication and coordination that happens among the employees and with the customers. Good business communication and business success go hand in hand. So the simplest way of making a business success strategy is to pick a technology that stands relevant for the coming future with its user-friendly, […]

On-Premises & The Cloud: Difference in Staff Investments & Requirements

Internal resources are usually the largest investment for organizations and industries, followed by staff training. Furthermore, this investment increases drastically, when businesses and organizations decide to hire experienced and talented employees (staff) or invest in advanced training collaterals. This statement is, however, true only for on-premises systems, because unlike such businesses, cloud hosted businesses usually […]

Unifying Experience In a World of Unified Communications

Unified Communications (UC) is a widespread marketing buzzword which defines the IT integration, phenomenon of real-time business communication services and solutions like instant messaging, voice, mobility features, etc. With traditional communication systems like voicemail, e-mail, SMS, etc. Therefore, we can say that Unified Communication is not a solitary product or solution and is rather a […]

Top Benefits of Cloud Computing For Your Call Center Business

                  “Driving brand-differentiating customer satisfaction in this increasingly growing competitive business environment can become a highly troublesome task without proper technologies in place. However, companies can undoubtedly, increase their brand loyalty and customer servicing skills with effective implementation of technologies.” Source: The Real PBX Cloud hosted services and […]

AI Implementations For Unified Communications

AI has become quite the buzzword in today’s corporate echelons. It is a promising new technology which when properly implemented offers immense business enhancing advantages to businesses of all sorts and sizes, regardless of their operational industry vertical. Unified communication technology is one such area where AI can be implemented on the grassroot levels to […]