5 Benefits of Cloud Hosted Predictive Dialers

Predictive dialers are intelligent outbound call processing and management systems, created for the sole purpose of simplifying callings tasks for agents and representatives. It uses a complex computer algorithm, which is based on even more complex probabilistic and statistical patterns, to make outgoing calls to numbers fed into the database and then assigning them to […]

What is VoIP and What Is It Used For?

VoIP is an acronym for Voice over Internet Protocol. It is a set of instructions and rules that control the transfer of voice messages in real-time over the internet connection between two or more parties. This technology delivers a phone call like experience without using the traditional telephonic methods. It does not necessarily require traditional […]