Predictive Dialer

Optimize Your Outbound Call Center Performance

Our predictive dialer keeps out all the voicemails, wrong numbers, busy tones, fax machine, and unanswered calls to connect the agents with the right customer only. It saves your agent the time and effort of dialing and redialing repeatedly. So, they spend more time on calls, which allows more opportunities of converting the leads into the sales.

Programmed with most advanced dialing algorithm, our predictive dialer considers a number of factors while dialing, such as – number of agents, agent performance, lead connectivity ratio, etc. Counting these factors correctly, it ensures that all the agents at your outbound call centers remain on the call for the maximum time. With that smart and automated call routing quickly identifies the best agent available and connects the call to them. Hence, The Real PBX avails you the maximum productivity.

predictive dialer

Predictive Dialer Features

Setup & Manage Campaign Efficiently

Our predictive dialer is designed to best-fit with the marketing campaigns of all types of businesses. We offer plenty of choice with the campaigns, so your business does not miss out on any opportunity.

Smarter Dialing

Programmed with most advanced dialing algorithm, our predictive dialer considers a number of factors while dialing, such as – number of agents, agent performance, lead connectivity ratio, etc.

Advanced IVR

The Real PBX not only automates the conversion process but also speeds it up. Automating the IVR-based calls using Predictive dialer call can reach the cold leads and their response can be recorded via voice detection or touchpad tone.

Real Time Monitoring & Reporting

Use Predictive dialer intelligent call mechanism to automate the marketing campaign and instantly connect with new customers. Get instant and up to date monitoring and reporting in a single dashboard.

Why Predictive Dialer from The Real PBX?

  • No hardware restriction
  • No geographical restriction
  • Compatible with third-party software
  • Centralized control and monitoring for admin
  • No setup or activation fees
  • Web form integration
predictive dialer
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