Optimize Your Outbound Call Center Performance
Our predictive dialer keeps out all the voicemails, wrong numbers, busy tones, fax machine, and unanswered calls to connect the agents with the right customer only. It saves your agent the time and effort of dialing and redialing repeatedly. So, they spend more time on calls, which allows more opportunities of converting the leads into the sales.
Programmed with most advanced dialing algorithm, our predictive dialer considers a number of factors while dialing, such as – number of agents, agent performance, lead connectivity ratio, etc. Counting these factors correctly, it ensures that all the agents at your outbound call centers remain on the call for the maximum time. With that smart and automated call routing quickly identifies the best agent available and connects the call to them. Hence, The Real PBX avails you the maximum productivity.