How nice it would be if for every call you hear an announcement that goes like this:
“You have a call for Support from John Baker. To answer the call press 1, to send the call to voicemail press 2, to forward this call to another extension press 3, to keep the call on hold press 4…”
You will never have to blindly answer a phone call ever again with The Real PBX’s Call Screening and Call Announce feature available with its Hosted PBX Services. You can hear your caller’s name in his own voice and choose to continue keeping the caller on hold to take time to decide what you want to do with the call. While on hold your caller can hear a customizable music of your choice or be informed of a latest promotion or offering that might interest your caller.