How it Works?
1. Dial by Name
Dial by Name feature calls by identifying the name of the desired party. User can user the keypad touchtone to use this feature or simply speak the name to make the call. The feature can identify the number to be dialed by ‘first name’ or ‘first three letters of the first name’ of the contacts. This feature requires the desired party to be saved in the contacts.
2. Dial by Extension
Dial by Extension allows the caller to dial simply the extension of the desired party, instead of complete number to connect with them. The extensions for the different employees or departments of the business can be set up and edited by the admin of the network.
How Dial by Name/Extension Help Business Phone
Dial by Name/Extension feature by The Real PBX has been programmed with the Business Phone service to quickly identify the desired extension and first name from the contacts and lists them instantly on the dialing party device. After automated searching for the result, it makes the connection after confirming the appropriate destination. So, the dialing party does not have to dig into the saved contacts every time to make the call. For the within-business calls, it can save a plenty of time with ease as they are usually short and requires immediate dialing.
The Real PBX “dial by name/extension” are popular features to simplify communication between employees at lowest prices in its virtual PBX environment.