Direct Inward Dialing (DID) can simply be called as the direct path to reach an extension on PBX. Also known as Direct Dialing-In (DDI), the DDI is the direct number of any extension on your Private Branch Exchange (PBX) that your customers can dial to reach them. DID works without deploying any receptionist for call transfers. So, calls reach the destinations faster and customers enjoy better services.

Direct Inward Calling can very effective when used with a number that is easy to remember for the customers. It usually depends on the digit pattern in the phone number. The Real PBX is even better as we offer the numbers that can match with the name of your business. That’s so good about it?

Not only your callers are able to remember the numbers easily, it also helps you building a brand reputation for your business. Impressed? There is a lot more to know!

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