Call Forwarding is one of the most used features on Private Branch Exchange (PBX). When a call arrives on a number that is not available to take the call, this feature routes the call to another number, set by the user. There are many unavoidable circumstances because of which any number may not be able to receive the incoming calls, but Call Forwarding makes sure that you still get those calls.

Best part of this service is flexibility of choosing the number for forwarding the call. To add more flexibility, for different reasons unavailability to take the calls, you can customize the different number for forwarding the calls. For example, when your official extension is busy the call will be forwarded to a colleague’s extension, and when call is not answered on your official extension the call will be forwarded to your mobile number. The Call Forwarding feature works even for routing the call to the numbers outside the network.