Latest surveys for the Hosted PBX Systems

Business telephony, especially the VOIP based Hosted PBX Systems had a bad year in 2009. Recession and shrinking telecom budgets badly hit the PBX market. But the future is very bright for the Hosted PBX VOIP telephone systems. The recent surveys show that the SMB market is gradually embracing the Hosted PBX Systems to improve their business communication in a cost effective and efficient way.

Small and growing businesses are taking a whole lot of interest in the Small Business PBX Systems as a powerful telecom tool that can meet their growing demands. The trend clearly shows that everyday more and more enterprises, whether large or small are taking up Hosted PBX for their business needs.

According to a Parallels survey of 500 US based firms, The SMB market for the cloud based IT is worth $8.6 billion by the end of 2010. The growth projected in the Hosted PBX industry is around $3.9 billion. In another survey based in US and UK regarding the awareness about PBX VOIP systems, the awareness and demand for the Hosted PBX Systems has greatly increased.

In case of small and mid sized enterprises, about 36% go for Hosted PBX Services to cut down their telephony cost. The 80% of the market’s share of SMB is by companies having about 100 employees.

When asked from business owners in US and UK about the Hosted PBX VOIP technology and its future, one out of every four said that they would like to use Hosted PBX Services in the near future.

The IP PBX is the fastest growing market segment, showing an overall increase of $41.6 billion in the years 2008 and 2009. The SOHO subscribers for the Virtual PBX Systems grew to 132 million in 2009. The use of Virtual Offices provides business owners a greater level of flexibility, cost savings and an ease of use. In a poll conducted by the Virtual PBX, 43% of small business owners agreed that Hosted PBX saves them an average of $1000 per month in terms of It equipment and services.

In North America, the number of Hosted VOIP PBX extensions has nearly doubled between the years 2010-2012.
As business organizations are looking for better and effective means of communication without putting too much stain on their telecom budgets the best possible deal for SMBs today is Hosted PBX. The PBX VOIP benefits include advanced calling features like Auto Attendants, Conference Calling, Call Return, Call Queue Management, Professional Greetings, Unified Communication and more. Apart from providing a world of sophisticated call handling features, the services are also backed with round the clock monitoring, technical support and highest level of data security assured by the deployment of latest firewalls and data encryption methodologies.

Enterprises today have many remote employees serving their business. With the Hosted PBX Systems, it becomes possible for them to work from any location and always have real time accessibility and collaboration among each other. No doubt the concept of Virtual Offices is a great way to improve business productivity by imparting seamless integration to employees and hence, boosting the enterprise image.