Unified Communications:

An outstanding feature offered by The Real PBX is “unified communication”. Unified Communications (UC) integrates messaging, calls, video conferencing, e-mail, SMS and fax over a unified platform, with real time collaboration across various types of media like, audio, video, text and images to optimize business communication.

Advanced features for Hosted PBX System:

Our Unified Communication improves your business image and gives you an organized office environment with features like:

Reduced response time- The various communication media types are integrated in real time to minimize delays and increase the speed of response.

Multimedia services- Different media types are mixed like image, text, audio and video in a single unified unit over an application.

Real time and Non Real Time collaboration- The real time elements like chat messages, voice calls, video conferencing and non real time elements like e-mail, fax and voicemail are collaborated and integrated together.

Unified Mailbox- The user can access voice, fax, e-mail, audio, video and all other media types from a single unified mailbox irrespective of the device used for accessing.

Single Access Point- For users having multiple ways to be contacted like office phone, cell phone, soft phone, e-mail, fax, paging etc. all this can be unified into a single access point with our Hosted PBX System so that you are always available to your clients. The clients can reach you either through voice calls, messages or e-mail.

Online transactions-Transactions can be made through the internet like e-commerce, m-commerce, online banking, web browsing and stock information easily.

Simplified call management- IT and PBX are integrated over a high speed broadband network optimizing your business communication cost effectively.