Unified Communication is the technology of providing different communications means on a single platforms. In simpler interpretation, delivering the unification of communication is known as unified communication. Researches have been making attempts of developing this technology from a long time. But the advancement of internet and digital communication in recent years has turned out to be the major reason that made unified communication a practical possibility.
The Real PBX has always been a little ahead of time to give an additional edge to its customers and the story is same with unified communication. We have the most advancement for of unified communication system in place for the operations of Hosted PBX.
How Unified Communication Works?
Methods of communication in the modern era are voice calls, instant messages, location sharing, conferencing, multimedia sharing, unification of inbox, etc. Unified Communication brings all these methods on the same platform. Internet carries almost all the data in digital (or binary) form, i.e. in form of 0s and 1s. Since, the basic form of the different content has turned same the transfer on the same medium is very much possible. But a major limitation that still pertained was speed of transfer. Form of data is same but the size varied to a great extent. A delayed transmission or exchange of data limited the practicality of unified communication.
The speed of transmission over internet has improved, but major transformation comes with the digitation techniques. The techniques used to convert the communication data into the digital data can affect the size. The Real Time data works on the most efficient digitization techniques to provide the most optimum quality of unified communication.
By offering so much of communication media on the same network, the user is able to work on different applications on same device. This means that a pager to send and receive texts, a phone to make and receive calls, a desktop to read and send emails, etc. can be complied into the same device. This service is equally productive to putting all separate devices together, if not more. Some of the benefits that unified communication provides are:
- Reduced response time
- Multimedia service
- Seamless collaboration of real-time and non-real-time media
- Unified Mailbox
- Single Access Point
- Online transactions
- Simplified Call Management
When you have lots of assets, you need to be more concerned about securing them as well. The Real PBX knows this and that is why we adopt the latest and most secure practices to keep our services safe that eventually keeps your data safe.
When we say we use most efficient digitization techniques, we mean the best package of size of data transmission and its security. Security is the thing that The Real PBX has never and will never compromise on. Thankfully, the unified communication technology itself arrives with some great protection medium.
With an experience of more than 10 years in providing cloud services, we have mastered the methods to keeping things tightly secure and protect the customers from any virtual attack. We have perfected the balance of providing quality services for utilization and secure communication over Hosted PBX. Here are some of our unmatched features of our Hosted PBX services:
- Connect Mobile Devices on Network
- Connect Different Branches on Same Network
- Remote User Integration
- Advanced Automatic Call Distribution
- Call Voice Tagging
- Multiple Softphone Options to Choose from
- Unlimited Extensions
- Direct Inward Dialing
- 3-Way Calling
- Internet Fax