Virtual Extension is a simplistic way of reducing manual efforts in handling the incoming calls. It does not require a physical extension setup and can be configured completely as software. Within some clicks with a mouse on PC or taps on your smartphone, the Virtual Extension of Hosted PBX can be set to deliver the specified information to the callers.

Virtual Extension can smartly announce the information that the callers may be looking for, such as- their outstanding billing amount, working hours, contact details, etc. Depending on the business you deliver, this feature can fit the requirement to announce the any detail as you can customize the message. So, using an automated virtual extension save the human brain for some other thoughtful works.