For most businesses, phone systems are the first point of contact. Therefore, having a phone system that makes your business look professional and deemed to provide exceptional customer service is the first step towards success. Are you looking for a phone system for your business and are confused by the several terminologies floating all around […]
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If you are working from a remote location, then it’s obvious to be concerned about cyber security as many security risks can occur during the work from home. As we know, the concept of remote working is not new at all, but no doubt, there is a huge change in the graph ratio if we […]
Imagine your agents manually finding contacts of your customers and dialing their numbers to connect with them. Isn’t it so counterproductive? Shouldn’t they focus more on critical tasks such as talking with clients and convincing them to try your services or resolving customer queries? If your marketing and sales department is utilizing cold calling tactics […]
We all are staying at our homes as the COVID-19 has spread all around the globe. So, in the present situation, remote work has quickly become the most talked-about topic. Every business is now providing work from home flexibility to their employees and ensuring business continuity even during the lockdown situation. Basically, remote work provides […]
Remote working is the new normal in this COVID-19 era, and the situation is less likely to improve any time soon. As we learn to live with coronavirus, businesses have now accelerated the process of allowing their employees work from home and protecting themselves. However, some businesses are skeptical about employees’ productivity during work from […]
To understand COVID's impact on businesses, we had a talk with leading industry experts, Andrew McFarland, Claire Boscq-Scott, and Steve Curtin.