Customer satisfaction is the heart of any business. Customers can never be neglected or given less priority as it puts the company at risk. Whatever be the size of the business, customers have always been the backbone of a successful business. Sometimes, there is a need for a driving force that motivates one towards working […]
Witnessing the ongoing concerns about the pandemic situation, people associated with various businesses have initiated working from home policy. Many employees might find it difficult to adjust to the home environment while doing office work. Working from home and ensuring efficient performance can be quiet challenging, especially for those who tend to get easily sidetracked […]
What is music on hold? Whenever a customer reaches out to a company or its personnel, he/she had to go through voice prompts so that the call gets routed to its correct destination. There are times when the customer is put on hold for some time. While being on hold, the caller gets to hear […]
