Unified communication is on the rise and according to a survey conducted by Broadsoft suggests that more than 51% of businesses are expected to adopt Unified Communication as a Service (UCaaS), which is a 10% increase from the survey conducted in the previous year. The large enterprise segments have a more positive mindset in adopting […]
In the recent times VoIP based communication solutions have proved to be eco-friendly. If we look at how VoIP is helping in keeping the environment green. The foremost reason is, VoIP doesn’t use any traditional hardware setup to take care of things in customer support environment. The lesser the usage of hardware leads to lesser […]
Startup owners realize the fact that starting a business is only just the beginning, the hard part is, actually reaching the customers. In the 1st part of the blog we discussed the customer experience implications that E-commerce start-ups can expect from the implementation of Cloud telephony solutions and how its cumulative benefits can influence […]
Any startup would have to agree to the fact that customer acquisition and retention are two of the most serious challenges to consider nowadays. These challenges become even more drastic in nature, due to the thriving online retail and e-commerce industry. Usually startups face low margins and the fierce market competition making the situation much […]
Businesses of all sorts and sizes need to have a business phone number to help their customers get in touch with them easily. Having the right number for your business is considered to somewhat influence potential customers to call in, whereas, having a wrong business phone number can have a detrimental effect on your business […]
Improving workplace productivity is a guaranteed way to increase business revenue and there are lots of ways to achieve that. Implementing and utilizing cloud hosted VoIP technologies is a sure-fire way to promote workplace mobility, which further helps to improve productivity and performance. Promoting workplace mobility not only helps businesses to enhance communication, both internal […]
