Entries by Kirti Khanna

How an Intelligent IVR Brings Prospects to Your Business

The beginning of IVRs (Interactive voice response) started with the idea of a self-help tool using which the callers could find a solution on their own. Today, IVR is one of the best tools that is helping the customers by providing customer service, effortlessly, without any human intervention. But the important factor with the hosted […]

How Using Toll Free Numbers Can Win a Customer

Communication is considered to be one of the best attributes of human evolution. Businesses are aware of this fact and have long been leveraging the power of communication to complement their operations and strategies. With the help of a dynamic and robust customer engagement system, businesses can easily create and maintain a loyal customer base, […]

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