The Pandemic has impacted the whole of humanity; from ordinary people to entrepreneurs, the economic crisis has spared no one. Therefore, it becomes important for companies and startups across the world to accept a COVID-19 reality and focus on growth. To determine how to ‘restart’ operations well, we reached out to some of the best […]
You can always turn a negative into a positive. – Dan Gingiss We all know that running a business efficiently and smoothly is not an easy feat. We all face hardships and challenges but that doesn’t mean we step back or give up. Dedicated effort goes a long way; as Dan Gingiss explains, one can always […]
To understand COVID's impact on businesses, we had a talk with leading industry experts, Andrew McFarland, Claire Boscq-Scott, and Steve Curtin.
Every business has different ways to serve their customers. The businesses who focus on serving their customers better, and make efforts to deliver a seamless experience, win the race. Positive customer experience not only makes your customers happy also contributes to achieving more business leads as everyone wants to be treated well and hope for […]
“Companies that differentiate themselves through service will create positive service experiences with authentic, personalized, and emotional connections.” — Jeff Toister In business, keeping customers returning to you is a challenging task as there are lots of other firms that provide the same services as you are. To get more customers and keep existing ones, it […]
“The little things matter as much, if not more, than the bigger things.” –Adrian Swinscoe Being agile and innovative is the key factor in business process improvement. Whether you are doing a small or big change, each change has its impact. Some people might think little changes can be ignored while creating business improvement strategies, […]