Cloud Hosted UC: Network Operation Costs

Unified communication is simply an amalgamation of several business communication channels and collaborative applications, which are, as the name suggests, are unified within a single interface and delivered over the Internet. In the last couple of years, more and more businesses have decided to phase out their on-premises communication infrastructure and operations and opted to […]

AI Influencing the Future of VoIP & UC

“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.” –GARTNER Artificial Intelligence is one of the most popular buzzwords being used nowadays, across numerous industries. It refers to the ability to create smart digital systems which can learn and apply that learning to optimize existing business processes. […]

The Various Costs Involved in IP Telephony

For businesses, the decision to upgrade their existing communication system involves more than just the usual financial tidbits. Implementing an IP telephony frees up a substantial amount of IT resources and allows businesses to enjoy numerous business advantages. It enables businesses to go beyond cost savings and focus more time and resources to improve business […]