Confused between Hosted PBX vs On Premise PBX for your business? Read this blog to learn the differences and choose the right telephony solution.
“Ring out the bell for a joyous noise of Christmas!” Christmas is here and we would like to take this beautiful opportunity in wishing each and every one of you a peaceful Christmas & an exciting New Year ahead. Thank you for making our year filled with your love and support and for giving us […]
Unified communication is simply an amalgamation of several business communication channels and collaborative applications, which are, as the name suggests, are unified within a single interface and delivered over the Internet. In the last couple of years, more and more businesses have decided to phase out their on-premises communication infrastructure and operations and opted to […]
“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.” –GARTNER Artificial Intelligence is one of the most popular buzzwords being used nowadays, across numerous industries. It refers to the ability to create smart digital systems which can learn and apply that learning to optimize existing business processes. […]
Call hunting, which is also known as ‘Line Hunting’ or ‘Call Routing’ is a tried and tested calling strategy in which a call is connected to multiple telephones, one after the another, sequentially until it is answered by an operator or transferred to voicemail. Basically, for every incoming call, it will connect to multiple operators, […]
Cloud PBX, aka Virtual PBX or IP-PBX, has been tremendously gaining significance among small and medium businesses. It no longer needs any kind of introduction. With anytime and anywhere access, it has simplified the reachability and accessibility of business services. Cloud-based PBX gives businesses cost-effective and user-friendly solutions that ensure smooth business functioning. The demand […]