The Real PBX Blog

The Various Costs Involved in IP Telephony

For businesses, the decision to upgrade their existing communication system involves more than just the usual financial tidbits. Implementing an IP telephony frees up a substantial amount of IT resources and allows businesses to enjoy numerous business advantages. It enables businesses to go beyond cost savings and focus more time and resources to improve business […]

How Using Toll Free Numbers Can Win a Customer

Communication is considered to be one of the best attributes of human evolution. Businesses are aware of this fact and have long been leveraging the power of communication to complement their operations and strategies. With the help of a dynamic and robust customer engagement system, businesses can easily create and maintain a loyal customer base, […]

Why Hosted PBX is Necessary For Your Business?

The success of every business depends on the communication and coordination that happens among the employees and with the customers. Good business communication and business success go hand in hand. So the simplest way of making a business success strategy is to pick a technology that stands relevant for the coming future with its user-friendly, […]

On-Premises & The Cloud: Difference in Staff Investments & Requirements

Internal resources are usually the largest investment for organizations and industries, followed by staff training. Furthermore, this investment increases drastically, when businesses and organizations decide to hire experienced and talented employees (staff) or invest in advanced training collaterals. This statement is, however, true only for on-premises systems, because unlike such businesses, cloud hosted businesses usually […]

Unifying Experience In a World of Unified Communications

Unified Communications (UC) is a widespread marketing buzzword which defines the IT integration, phenomenon of real-time business communication services and solutions like instant messaging, voice, mobility features, etc. With traditional communication systems like voicemail, e-mail, SMS, etc. Therefore, we can say that Unified Communication is not a solitary product or solution and is rather a […]

Top Benefits of Cloud Computing For Your Call Center Business

                  “Driving brand-differentiating customer satisfaction in this increasingly growing competitive business environment can become a highly troublesome task without proper technologies in place. However, companies can undoubtedly, increase their brand loyalty and customer servicing skills with effective implementation of technologies.” Source: The Real PBX Cloud hosted services and […]