UCaaS vs PBX – Who Will Win the Business War?

Unified communication is on the rise and according to a survey conducted by Broadsoft suggests that more than 51% of businesses are expected to adopt Unified Communication as a Service (UCaaS), which is a 10% increase from the survey conducted in the previous year.

The large enterprise segments have a more positive mindset in adopting the cloud, where the telecom companies expect 45% of large enterprises to adopt UCaaS by 2020.

• 1. Every business is on the run to save hardware and software cost and UCaaS provides lower up-front cost and helps in saving both hardware and software costs in comparison to traditional PBX system.
• 2. Cloud provides more scalability in terms of user addition or removal, giving the businesses an ease of networking, which is very difficult in the on-premise PBX systems.
• 3. A business should always maintain a seamless communication with the help of a high-speed internet connection, UCaaS provides a way to manage the network from a cloud-based platform which further enhances the quality of communication. On the other hand, traditional PBX suffers a lot in terms of main

This infographic below will help you understand the comparative benefits offered by UCaaS and On-premise PBX.