VoIP is an acronym for Voice over Internet Protocol. It is a set of instructions and rules that control the transfer of voice messages in real-time over the internet connection between two or more parties. This technology delivers a phone call like experience without using the traditional telephonic methods. It does not necessarily require traditional telephone system to make or receive calls from any internet connected device can work with it.
Like most of the data exchanges over the internet, VoIP follows a similar practice that divides the data into several smaller packet while sending, which are collected at the destination and arranged in the right order to make it legible. A peculiarity with the technology is that suffices the challenge to deliver the voice data packets quickly (almost in real time) and in the right order to maintain the genuineness of the voice communication.
Immensely Affordable and Better Voice Quality
VoIP technology has progressed in a big way since its inception. Not only it brings down the cost of expenses to unimaginable levels but upgrades the quality of voice messages even on the low bandwidth network. Proof of quality and cost-effectiveness of VoIP solution is admiration by the customers, which can be guessed by a study from Infonetics Research that says VoIP subscribership grew by approximately 14% year over year since 2009.
VoIP does not require a high bandwidth to transmit the voice calls of good quality. Backed by the clustered server technology, it ensures that your call will not be disturbed even a server that is hosting your call stops working as the call is instantly hosted on the backup server. Features, such as flexible call routing, entertaining multiple calls on wait, music on hold, etc., enable the voice calls over the internet to deliver an improved quality of experience for the parties involved.
Since VoIP relies on an already setup internet connections and does not require any dedicated hardware infrastructure to get started. That’s a big saving. Along with that call charges compared to the traditional telephone systems are significantly lower, especially with the international calling. Adaptability with the mobile devices that can connect to the internet allows users to connect with the voice calls even when they are roaming in the international boundaries.
Applications Of VoIP
Several telephonic services including – cloud PBX, virtual numbers, toll-free number, etc. are based on VoIP. VoIP is capable of powering voice calling for a single person business to an MNC with branches over the globe.
Popular mobile and desktop applications, such as – WhatsApp, Skype, Viber, etc. that offer voice calling features are based on the VoIP technology. Depending on the applications and user needs, VoIP can serve a variety of calling solutions for them.
More Media Than Just Voice:
Though VoIP is only responsible for the exchange of voice messages it can integrate with the different communication solutions to deliver a rich media experience. Integrating with video calls or documents sharing applications, the facilities of Unified Communications can be availed.
VoIP can work with any internet connected device, which could be smartphone, laptop, tablets, etc. can be used to make and receive VoIP calls. This ensures that users who have to travel frequently remain connected everywhere and affordable rates.
Certain business requirements demand changes with the network setup more frequently than others. For example, a startup that is growing rapidly will need more extensions and routing changes. Over VoIP, such network changes can be made within a few click from the admin panel.
Fax over IP:
The popularity of fax has fallen in the recent times, but it still remains a necessity for some. Since fax machine is costly, you can opt for VoIP services that can accept a fax and deliver it on your emails. You can even send fax using the same services.