Category: Cloud Communication

How Cloud Communication Is Helping Businesses Amid COVID-19 Crisis?

There are soon going to be 2.1million cases of coronavirus, and the situation is less likely to improve anytime soon. Governments around the globe have ordered partial or total lockdown to stop the spread of coronavirus. These lockdowns are already affecting businesses as they have to close offices and adopt remote working. Remote working is the best chance we have got to flatten the curve of coronavirus while ensuring business continuity and mitigate the hard-hitting economic situations. Technology is already playing its massive role in allowing businesses to set up a remote workforce in such a short period. Along with ... Read more

Remote Work Best Practices During COVID-19 For Companies And Employees

Coronavirus has put the entire planet on a halt affecting precious lives, businesses, and economic activities. We are dealing with a new type of SARS coronavirus, which is spreading in an unprecedented way. Horrifically, people showing no symptoms can also spread the disease to other people. WHO has already declared it as a pandemic, and world governments are enforcing total lockdowns to curb the spread. Nationwide lockdowns, businesses also have to close their offices and ask their employees to work from home. Now, to some companies, it is not new to work with a remote workforce, but for others, it ... Read more

15 Ways Cloud Telephony Resolves Communication Problems

To stay on top of your competitors, it is critical for your business to provide exceptional customer service and facilitate smooth internal communication operations. Both types of business communications are crucial for your business and an effective communication strategy or solution can help your organization to grow. According to the Holmes Report, the cost of poor communication has hit an overwhelming $37 billion. Therefore, it becomes increasingly essential for businesses to focus on their communication processes and make necessary changes to reduce losses. As a business owner and manager, you must ensure the smooth flow of these processes. Your team members ... Read more

How Cloud Telephony Can Eliminate IT Hassles?

Back in the old days, companies used to maintain on-premise PBX systems to communicate internally for free. The same PBX system allowed them to communicate externally by connecting with PSTN networks through gateways. However, they posed several issues in terms of flexibility, scalability, and other business factors. For businesses, implementing a traditional on-premise PBX solution was a massive headache as the deployment involved purchasing costly IT hardware such as PBX servers, phones, etc. and staffing a technical team to update and maintain the PBX solution regularly.   However, with the advent of cloud communication or cloud telephony technology, businesses now don’t have ... Read more

5 Ways Call Conferencing Can Benefit Your Business

Today’s businesses operate globally and have offices and remote workforce at various geographies in the world. When companies operate on a multinational level, it becomes harder for them to bring all their employees on a single platform to foster uninterrupted communication and improve the overall productivity. Well, call conferencing is a feature of cloud telephony which addresses this problem.  Call conferencing brings your team members, vendors, clients, and other stakeholders on a single platform to organize formal meetings and collaborate with each other. In this article, we will discuss all about call conferencing and its various benefits for your business.  ... Read more

8 Business Challenges and Their Solutions Using Cloud Telephony

How Cloud Telephony Can Solve Business Challenges? In today’s time, every company wants those telephony solutions, which can make the process of business communication better. Cloud telephony services have become businesses first choice as it ensures smooth and uninterrupted communication throughout the customer journey. Not only this, it is the most reliable resource to solve business challenges like additional hardware costs, mobility restrictions, and the lack of data sharing.  Cloud telephony services offer the best ways of communication and can elevate your business growth to a higher level. Cloud hosted phone system has advanced communication features like music on hold, ... Read more