Category: PBX VOIP
In the earlier days, connecting with the employees and getting in direct touch with the clients from any place around the globe was not an easy task for businesses. Being able to work from any place irrespective of the location seemed like a tough job. Today the technology has evolved a lot. Voice over Internet Protocol (VoIP) has changed and made the work process easy for the businesses. The employees can connect with clients from anywhere at any time in the world. Agents can connect with other employees to discuss the project progress and issues which they are facing via ...
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VoIP stands for Voice over Internet Protocol, which is a computer networking protocol like IP and supports transferring of voice packets to facilitate internet calling. Businesses deploy VoIP services to ensure efficient communication systems for internal and external purposes. Implementing a VoIP phone system requires planning, active management, and monitoring. Sometimes, you can experience various problems on a regular basis such as, choppy voices, echoes, low-quality audio, etc., due to multiple issues. However, getting the best performance out of your VoIP communication system is not difficult. In this article, we will see common problems you might face in your VoIP communication ...
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We all are aware of the COVID–19 coronavirus and hoping to be free from this virus as soon as possible. But till then, we have to take care of various aspects that can help in protecting ourselves from this dangerous virus. Government has announced some safety measures to keep in mind during the coronavirus outbreak: Avoid going in rush areas Use face mask Keep yourself clean and sanitize your hands frequently Avoid touching eyes, nose and mouth Maintain a one-meter social distance Take medical assistance if required Not only human beings, but businesses are also getting affected by this virus. ...
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Startup owners realize the fact that starting a business is only just the beginning, the hard part is, actually reaching the customers. In the 1st part of the blog we discussed the customer experience implications that E-commerce start-ups can expect from the implementation of Cloud telephony solutions and how its cumulative benefits can influence potential customers to become loyal ones. In the 2nd and final part of this blog, we will discuss how strategically deploying a Cloud telephony solution or service can help e-commerce start-ups to increase their marketing and operational efficiency and all the other consequential business benefits involved ...
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Any startup would have to agree to the fact that customer acquisition and retention are two of the most serious challenges to consider nowadays. These challenges become even more drastic in nature, due to the thriving online retail and e-commerce industry. Usually startups face low margins and the fierce market competition making the situation much more complicated and rough. E-commerce startups have now turned to Cloud telephony solutions and services, and with its help are trying to acquire and retain customers, by engaging them better. Cloud based telephony offers its clients a wide range of features to engage their customers, ...
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The major and the apparent expenditure involved in traditional on premise business phone systems are the hardware – the things one can touch and see, which are the PBX hardware and the phone connected to it. On an average, a conventional PBX system usually costs somewhere around $1000 per employee, which makes it stand out as a big-ticket business expenditure. But there exist many hidden costs when it comes to on premise PBX phone systems, which makes the Total Cost of Ownership (TCO) greater than what businesses usually expect. In this article, we shall discuss briefly a few hidden factors ...
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