Author: Tanu Sharma

Tanu is a digital marketing intern working for The Real PBX. She is a nature lover and is always enthusiastic about learning new technologies and marketing strategies.

Time Condition vs Time Group in Hosted PBX: What You Need to Know

For companies, ease of communication between agents and customers is a critical success determinant, and PBX has served this need for long run.  Nowadays, the small business is shifting to networked communications as it is more active and resourceful when it comes to collaboration. Unlike the earlier times, the modern world doesn’t use the traditional PBX setups in which wired connections are present between the phone sets, and the switches are used to route the inbound calls. In recent times, the corporate world has come across a new technology of Private Branch Exchange (PBX) . A Hosted PBX is also ... Read more

How Cloud Communication Can Help Education Sector in Online Learning?

With technological advancements, education has emerged out as the most transformed sector in the market. In the modern era, the education system is changing rapidly. All classrooms from elementary and secondary school till the university level recognize the result of technology. Nowadays teaching and learning are not limited to books and classes and have reached devices like computers, tablets, or mobile. The best technologies enable students with real-world and career-development skillsets. Hence, technology plays a significant role in the education sector. The best way of cultivating an atmosphere of innovation at schools and institutions is through cloud communication. Cloud communication ... Read more

30 Top VoIP Facts – That Every Business Should Know in 2020

Phones are being used for centuries for communication purposes. In any business, it is a fundamental part of the communications toolkit. Be that as it may, in the present business world, the expenses of traditional telephone systems can drag down the company. Wouldn’t it be pleasant if there was another option? In the modern time technology, VoIP is the perfect solution to every traditional phone system. VoIP is a beneficial tool that offers many features to business besides costing less than ISDN phone systems and traditional analog. What does VoIP Means? VoIP stands for Voice over Internet Protocol. It is ... Read more

How Hosted PBX Can Help in Business Continuity During Crisis?

In the present time, a proficient and reliable business continuity plan is essential for companies. Disaster recovery, business continuity, and crisis management concepts are not new to companies. The guidelines for workplace security and employee wellbeing have been around for a while.  Lately, business continuity and disaster recovery have become issues of concern. In any case, a significant part of the concern is on securing information and the systems nearby it. At the point when calamity strikes, conversations are frequently disturbed, adding to the chaos and confusion. Many small organizations that don’t have recovery plans mostly find themselves cut off ... Read more

Top 30 VoIP Terms That Every Business Should Know

In the earlier days, connecting with the employees and getting in direct touch with the clients from any place around the globe was not an easy task for businesses. Being able to work from any place irrespective of the location seemed like a tough job. Today the technology has evolved a lot. Voice over Internet Protocol (VoIP) has changed and made the work process easy for the businesses. The employees can connect with clients from anywhere at any time in the world. Agents can connect with other employees to discuss the project progress and issues which they are facing via ... Read more