Category: Hosted PBX

Difference Between Traditional and PBX VoIP 911 Calls

The face of business communication is changing drastically with the introduction of Hosted PBX VOIP technology. With businesses becoming more and more virtual by migrating to cloud-hosted environments, communication between SMB will never be the same. However, there are some challenges this unique technology faces like 911 calling. The traditional and VOIP 911 calls are totally different. Traditional 911 Calls In the traditional phone systems, had a fixed address associated with a particular phone number. So whenever 911 was dialed, automatically the caller’s location was determined. 911 calls in traditional phone systems were sent to the nearest PSAP (Public Safety Answering ... Read more

Security Concern For The Hosted PBX System

Hosted PBX systems have transformed the face of business communication. Increasingly small and medium business enterprises are making the switch to Virtual PBX business phone systems from the earlier premise-based PBX systems. Though the benefits and cost effectiveness of Hosted IP based PBX systems are enough to make one addicted to them but “all that glitters is not gold”. Virtual PBX systems are an excellent and affordable alternative to enterprise-class expensive phone systems but there are still some major issues that one needs to know before taking the plunge. One of the biggest issues is the security of these Hosted ... Read more