Category: Hosted PBX
Confused between Hosted PBX vs On Premise PBX for your business? Read this blog to learn the differences and choose the right telephony solution.
“Ring out the bell for a joyous noise of Christmas!” Christmas is here and we would like to take this beautiful opportunity in wishing each and every one of you a peaceful Christmas & an exciting New Year ahead. Thank you for making our year filled with your love and support and for giving us the opportunity to serve you better. Your encouraging responses have helped us in giving you the best possible services and make your business success with our communication solutions. Hope you have decked the halls with boughs of holly and excited to celebrate this Christmas just ...
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Unified communication is simply an amalgamation of several business communication channels and collaborative applications, which are, as the name suggests, are unified within a single interface and delivered over the Internet. In the last couple of years, more and more businesses have decided to phase out their on-premises communication infrastructure and operations and opted to go with a Cloud hosted UC solutions and services from third-party UC service providers. Although, migrating to a cloud hosted UC infrastructure has numerous benefits and obvious cost savings, but it is, however, also associated with higher network operation costs. This fact alone is what ...
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“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.” –GARTNER Artificial Intelligence is one of the most popular buzzwords being used nowadays, across numerous industries. It refers to the ability to create smart digital systems which can learn and apply that learning to optimize existing business processes. Although still in the nascent stages, AI is all set to become the next big, disruptive trend for businesses of all sorts and sizes. Strictly in terms of science, the field of AI is described as the study of “Intelligent agents”. These “Intelligent agents” can ...
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Call hunting, which is also known as ‘Line Hunting’ or ‘Call Routing’ is a tried and tested calling strategy in which a call is connected to multiple telephones, one after the another, sequentially until it is answered by an operator or transferred to voicemail. Basically, for every incoming call, it will connect to multiple operators, until one operator answers it. If no operator is able to answer that call, then it will finally be transferred to the voicemail. For instance, with call hunting, the incoming call will first try the office landline number and if that goes unanswered, it then ...
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Cloud PBX, aka Virtual PBX or IP-PBX, has been tremendously gaining significance among small and medium businesses. It no longer needs any kind of introduction. With anytime and anywhere access, it has simplified the reachability and accessibility of business services. Cloud-based PBX gives businesses cost-effective and user-friendly solutions that ensure smooth business functioning. The demand for VoIP services has been increasing at a faster pace and circuit-switched networks can be replaced with the cloud PBX systems. Requiring merely internet connectivity to connect the calls, cloud-based communication service providers take the entire responsibility for configuring, owning and controlling the services. This ...
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