Category: Hosted PBX

Lock Down SIP Trunks With SIP Trunking Checklist

In today’s ultra-competitive market space, shielding company’s critical information from the variety of cyber attacks may seem like an extremely challenging job. Emerging out of Internet space such as Hackers (comprising worms, virus, and Trojan Horses), Distributed Denial of Service (DDoS) attackers, malware can bring down business IT system right to its knees in a matter of seconds. As cyber criminals grow more organized, vulnerability to cyber attacks has grown much more intense than before. And since communication department contains the most critical information, businesses need to build robust security system while moving PBX system to the internet which ensures ... Read more

Call Forwarding: What You Need To Know

Right phone calls connecting the right destinations at required time is critical to streamline any business communication. To facilitate such business environment, it is essential to set up the phone system that can handle calls in complex scenarios via call forwarding. And a reliable call forwarding can be availed conveniently with hosted PBX solution. Not talking much about the reasons behind the rise in cloud solutions, let’s take a brief look at various ways call forwarding works: Always Available Being away from the workplace will not let you miss an business opportunity. Every call coming to your phone is directed to ... Read more

Is Cloud-Based Phone System the Right Choice for My Business?

The alliance of technology and innovation has led to the emergence of cloud solutions to run businesses successfully. The expanding tech space has not streamlined many of the existing business processes but has also, created new business opportunities. Large enterprises, SMEs to startups, cloud solutions have been permeating the business space in a variety of ways. Business phone systems have drastically transformed the business functioning and simplified the complex network of switches, hardware, and wires to a simple virtual office set-up. Business clients, partners and other team members can interact with each other and with the in-house team from anywhere ... Read more

5 Steps Checklist for Moving Your Phone System to the Cloud

The whole new revolutionary ballgame striving in the IT world – “Cloud Technology” has pervaded every business process to simplify the life of every entity in the business world. Now, it’s easy for people to communicate and collaborate pretty much easily and good things start to happen instantaneously. Business processes running in the cloud has created possibilities for simplifying the sharing of information and remote working. Out of the several business processes, one critical part of every business that keeps it functioning running smoothly is communication among its personnel belonging to various departments. And to simplify and fasten the speed ... Read more

Five Reasons Why Your Business Needs Hosted PBX System

For businesses, ease of communication between employees and clients is a crucial success determinant factor and Private Branch Exchange (PBX) has been serving this need for them since long. Traditional PBX is usually a wired connection between the telephone sets, where the switches are used to route the calls. In a bigger setup, a physical server may also be required to set up the business phone. However, in the recent years, we have seen a new technology of PBX evolving in the market- Hosted PBX. Hosted PBX is simply a software version of this traditional PBX. In Hosted PBX, wired ... Read more

Give Your E-Commerce Business the Hosted PBX Advantage

E-Commerce is the transaction of money over electronic media (say internet) to sell and purchase products and services. The E-Commerce industry has noticed a huge rise in popularity and usage during the recent years. Customers find it a convenient medium for the sell and purchase of goods and services. E-Commerce is so helpful that a number of businesses are now relying on it for their sales. These businesses do not have to get into a face-to-face interaction with the customers and thus, telephonic communication plays a crucial role. Telephonic calls to the customers allow the businesses to convince them for ... Read more