We all are aware of the COVID–19 coronavirus and hoping to be free from this virus as soon as possible. But till then, we have to take care of various aspects that can help in protecting ourselves from this dangerous virus.
Government has announced some safety measures to keep in mind during the coronavirus outbreak:
- Avoid going in rush areas
- Use face mask
- Keep yourself clean and sanitize your hands frequently
- Avoid touching eyes, nose and mouth
- Maintain a one-meter social distance
- Take medical assistance if required
Not only human beings, but businesses are also getting affected by this virus. As everyone is neglecting to go outside from their houses, try to keep themselves in a less crowded area.
In this situation, businesses are facing lots of challenges like disconnected communication as the government has restricted the frequent traveling to other countries, overloaded business operations due to less workforce, etc.
These challenges can be overcome by implementing advanced communication solutions in your business. Advanced communication solutions like VoIP are cloud based solutions that ensure business continuity.
These solutions use the internet to perform business tasks regardless of location and provide flexibility in all operations. VoIP solutions can help in fixing out all problems and make you able to work remotely.
Here you will find out how you can continue your business operations in this coronavirus outbreak:
1. Ensures Remote Accessibility
COVID-19 coronavirus is spreading all over the world and affecting people alarmingly. Businesses are not able to complete their regular activities due to this virus. This type of situation is building bottlenecks as people don’t want to go out of their homes.
VoIP services can help you to manage the situations as you don’t have to think about the location to perform business tasks.
With VoIP solutions, you only need a computer system or laptop with an internet connection, and you can efficiently run your business operations regardless of location. VoIP services help to fulfill your daily duties without hampering the performance.
It offers various features that make agents’ lives easier and help them to be productive all the time. Features like IVR, call queue, time condition makes you able to handle the call flow and route them appropriately by applying time conditions so that each query can get resolved.
2. Allows Web Conferencing
Coronavirus cases are escalating day by day; we all are advised to stay at home or avoid unnecessary traveling. This thing not only impacts on the corporate business world also impacts on education and healthcare industry.
At present, lots of colleges and universities are closed. Students are lacking behind and facing issues in their studies. With VoIP solutions, you can assure a remote environment where educators or mentors can continue with their lessons to teach students.
The threat of coronavirus is looming large, so it is crucial to educate people. But as we know, we should avoid crowded areas. In that case, VoIP based video calls can become useful in spreading awareness.
Through web conferencing, you can educate students, can conduct business meetings, can organize awareness programs all over the world.
3. Affordable Business Plans
The businesses that have already implemented VoIP services very well know how affordable VoIP services are. VoIP services cut down the various costs associated with the businesses as it is hosted over the cloud. Business costs such as hardware, maintenance, up-gradation, calling plans cost very less if you go for VoIP solutions.
VoIP offers customizable business plans that means a business can opt for those features only that adds value to it. Also, “Pay as You Go” model makes VoIP solution a more reliable service as it charges only for what you use.
These solutions require minimal hardware like a laptop and headset, and you are ready for calling. VoIP is a cloud based service and offers by a third party service provider who takes care of all the maintenance and software upgrades.
So, all the above factors make VoIP solutions an affordable business solution.
VoIP solutions flexibility and affordability can help further to every size and scale of businesses. SMBs can also take these services and can make most out of their business in this unwanted situation as well.
4. Offers Data Security
VoIP telephony services come with advanced security protocols that protect your data from data hackers.
In VoIP call, the data (voice or media) firstly separated into frames then converted into data packets and then transported over the IP network using different communication protocols.
Also, VoIP systems use various encryption techniques that protect your data from unauthorized access and prevent data breaches.
5. Data Backup Plans
When you plan to work from a different location, then a common problem occurs that is how to retrieve data to perform a particular task.
As VoIP systems are cloud based, it provides you space to save all your essential data in the cloud which you can access and retrieve anytime, anywhere.
Also, VoIP solutions ensure data backup plans, which makes your data always available in the cloud in disaster situations as well. VoIP services keep your data safe and allow you to run smooth business operations.
If you are running a business and facing issues due to coronavirus situations or any other, then don’t get confused in opting for VoIP solution services. It makes your business more robust and streamlines all your business operations.
Hope the information we have delivered will be useful for you and helps you in making the right business decision.
Still, if you have any doubts or queries related to VoIP services, then feel free to reach us!