“The telephone gives us the happiness of being together yet safely apart.”-Mason Cooley
The invention of the telephone has revolutionized the way we communicate with our loved ones, the way we interact with businesses. Now all these activities can be done over a call that was impossible to do earlier. Telephone services reduce the time to deliver a message to others and build a more reliable network of human interaction.
However, with time, lots of advancement in communication services happened. Like earlier, people used landlines for communication, and then moved from switchboards to cell phones and now to smartphones. Not only hardware but communication techniques and protocols are also evolving with time.
Traditionally, dedicated copper lines were required to make a call, and now it can be done over the internet. Now communication services are accelerating with the internet. Cloud communication services are highly secured as these are encrypted with AES 256 bit key. Cloud services prevent unauthorized user access and data breaches.
Not only this, cloud based communication services allow businesses to work remotely. Also, assuring multiple business benefits like low communication cost, require less hardware, and offers the freedom to work anytime, anywhere.
Hosted phone services like VoIP, has now become the preferred choice for business communication. As it offers a wide variety of features like-
- Advanced call routing,
- Automatic call distribution,
- Answering machine detection and many more.
Ensuring cloud communication services in businesses is a great way to get productive results.
Cloud communication services offer growth opportunities for each size of business. Not only large organizations but SMBs are also leveraging benefits from this technology. Whether you are a large organization or small, you don’t have to worry about the budget, as cloud telephony offers flexible business plans.
Earlier phone bills were very high, and now it has become much cheaper due to cloud technology. Also, it offers “pay as you go” plans in which you will be charged only for your usage. SMBs are making profits by adopting cloud solutions and efficiently performing their task.
Cloud services have changed the communication environment as now we can make video calls as well. We can see with whom we are talking, can conduct video conferences, and provide live training to employees or colleagues.
The concept of video calls is not new; it was introduced earlier; Alexander Graham Bell stated that,
“The day will come when the man at the telephone will be able to see the distant person to whom he is speaking.”
There have been lots of changes to the communication services, and at present, it seems like nothing is impossible.
Imagining life without a mobile phone in this digital age is impossible as the telephone has become an essential part of our lives. But do you ever think about its origin and history?
If no, then read this amazing infographic to understand the facts that you are still not aware of: